I also am told that most of the machines cost more to play as well. That has yet to happen, and I don't think it will. When Cyber Quest was removed, I assumed Four Winds would open their own game room in the same location. I'm not sure of their reasons, but children are no longer welcome at the resort now, apparently. Four Winds has made it clear that they are shifting away from a family-friendly environment though.

I' sure the staff is still friendly and helpful, and I can assume the resort is spotless. Over the past year, the Hard Rock Cafe left and Cyber Quest / Kid Quest was removed. Kid Quest was a fun, safe (secure) environment that allowed parents to have some time away from their kids, knowing that the kids are enjoying themselves and can socialize with other kids. Some of us would enjoy playing the games, I enjoyed having a drink at the C Bar or the Hard Rock, and the kids (and adults) enjoyed going to Cyber Quest/Kid Quest. The resort was spotless, the staff was extremely friendly, and there was something for everyone. For the past 10 years (prior to 2020), my family would drive to New Buffalo and love staying at Four Winds. If not for those two items, it would be a solid 5 stars.Visiting Four Winds Casino Resort was a great experience before they started changing their environment. Since the worst of Covid seems to have passed and the facility seems pretty packed most days, I would hope they would invest in some new carpeting and mattresses for their rooms. The comps are good, as we both receive free rooms and food credits, along with the occasional free gift. The food and service at Kankakee grill is top notch. I have both won and lost money in the casino as a regular gambler. The folks working the bell desk are also helpful. They will work hard to fulfill special requests. On the plus side, the front desk personnel are awesome. It makes no difference whether you stay in the old tower or new. The bed quality is highly variable, going from just okay to downright uncomfortable. While the hotel rooms are always spotlessly clean, the carpet is old and dirty and there is not much to be done with that short of replacement. Since the casino has switched over to all non-smoking, my friend and I have been staying at this property at least once a month.

I am a loyal, long time customer of this hotel and casino.

Hotels four winds casino